Privacy Policy | B&A Quilting

Introduction

B&A Quilting ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website and services.

Information We Collect

We may collect and process the following personal data:

Personal Identification Information: Name, email address, postal address, phone number.
Transaction Information: Details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Personal Data

We use your personal data to:

Provide Services: Process and deliver your orders, manage your account, and provide customer support.
Improve Our Services: Analyse your usage to enhance our website, products, and services.
Marketing: With your consent, send you information about products, services, and promotions that may interest you.
Legal Obligations: Comply with legal and regulatory requirements.

Legal Basis for Processing

We process your personal data based on:

Contractual Necessity: To fulfil our contract with you.
Legitimate Interests: To improve our services and provide you with a better customer experience.
Consent: For marketing communications, where you have provided consent.
Legal Compliance: To comply with legal obligations.

Data Sharing

We may share your personal data with:

Service Providers: Third parties who provide services on our behalf, such as payment processing and delivery services.
Legal Authorities: When required by law or to protect our rights.

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of any inaccurate data.
Erasure: Request deletion of your personal data, where applicable.
Restriction: Request restriction of processing your personal data.
Objection: Object to the processing of your personal data.
Data Portability: Request transfer of your personal data to another party.

To exercise any of these rights, please contact us at info@ba-quilting.co.uk

Our website uses cookies to enhance your browsing experience. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

B&A Quilting UK Ltd

Email: info@ba-quilting.co.uk

Address: Unit 1, Greenside Way, Middleton, Manchester, M24 1SN

Phone: +44 (0)161 330 5030

This Privacy Policy was last updated on December 18, 2024.